The Health & Social Care Benchmarking Network

Realising Improvement in Health and Care in Scotland

Executive Members

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Eleanor Cunningham – Acting Chairperson

Eleanor has worked in Research and Information and Strategic Policy and Performance for over 20 years. Recent achievements are working with NHS colleagues to develop proposals for a joint performance framework for the Edinburgh Health and Social Care Partnership. She is keen to make sure that any monitoring or analysis that we do – either in Edinburgh or as members of the Benchmarking Network add value. She also has an interest in using qualitative information and took part in one of the Meaningful and Measurable projects, looking at the recording of outcomes.

Eleanor is the Network’s Chairperson.

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Martin Kane – Treasurer

Martin currently works in the post of Planning and Performance Manager in South Lanarkshire Council’s Social Work Department, a post he has now held since 2008.  His career in a health and social care context started in 1997, when Martin joined the NHS as a national graduate management trainee.  Following successful completion of the management training scheme, Martin took on a substantive appointment within NHS Greater Glasgow as a Business Manager for Child Health, Medicine and Psychiatry, a post which he held until 2002.  From 2002 to 2008, Martin’s career pathway changed, when he joined local government in South Lanarkshire as a Planning and Development Officer for Children’s Services.  As a result of experience working in both a health and local government context, Martin has made significant contributions multi – agency working in South Lanarkshire and more recently supporting the development of health and social care integration arrangements for the Partnership.

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Maureen Chalmers

Maureen has many years’ experience in Quality Assurance and performance management across the Private and Public sector. She is an Accredited EFQM Assessor and ISO 9001 Internal Auditor. She worked within the Voluntary sector for over seven years before taking up her Performance and Quality post at Stirling Council in 2013. Maureen’s current role includes external data returns and the monitoring and reporting of performance information across Social Services through a range of activities such as audit of case files and reporting of key performance indicators on a quarterly and annual basis. Over 2014, she was involved in the Meaningful and Measurable Outcomes Project, a collaborative action research project which looked at approaches to developing and embedding an outcomes approach to practice.

Eleanor has worked in Research and Information and Strategic Policy and Performance for over 20 years. Recent achievements are working with NHS colleagues to develop proposals for a joint performance framework for the Edinburgh Health and Social Care Partnership. She is keen to make sure that any monitoring or analysis that we do – either in Edinburgh or as members of the Benchmarking Network add value. She also has an interest in using qualitative information and took part in one of the Meaningful and Measurable projects, looking at the recording of outcomes.

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Susie Downie

Susie is currently the Service Improvement Manager for Aberdeenshire Health and Social Care Partnership, a role which covers a wide range of specialities including performance management, continuous improvement, strategic planning and professional training and development.  She previously worked for the NHS and the Scottish Government and joined Aberdeenshire Council 6 years ago. Susie is enjoying the challenges and breadth of work that integration provides and is delighted to be a new member of the Executive Committee.  She has a particular interest in linking performance management with improvement science in order to add value to services and to the teams that provide them.

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Rebecca Fairnie

Rebecca Fairnie has been the Performance and Information Systems Manager since October 2012, supporting the Adults and Social Care service within Midlothian Council. She manages the reporting function of the service, completing all internal and external reporting requirements for adult social care, and is involved with Health colleagues in scoping and developing the requirements raised by the integration agenda.

She also has responsibility for apprising the service of their responsibilities under the Data Protection Act 1998 and the Freedom of Information (Scotland) Act 2002, advising on all aspects of Information Governance.

She has been a member of the Health and Social Care Benchmarking Network since its inception in 2009.

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Annette Kerr

Annette has a background in continuous improvement and performance monitoring from her years with Strathclyde Passenger Transport (now Strathclyde Partnership for Transport). She is a Six Sigma Greenbelt, and Business and Management graduate, who now works for the Falkirk Health and Social Care Partnership.

She is currently on secondment from Performance and Information in Falkirk Council, to a temporary post as the Integrated Care Fund Support Officer. She works across Falkirk HSCP to monitor and support the development of over thirty ICF projects.

Annette has been a member of the HSCBN since 2012, on the Executive Committee since 2015, and has been part of both the Reshaping Care and the Reablement project teams.

 

Vicky Freeman
Vicky Freeman

Vicky is the Head of Strategic Planning and the Performance Lead for NHS Dumfries and Galloway. She joined the NHS in 1982 and was a nurse for seventeen years before moving into management. Her first management role was as a Registration and Inspection Officer just before the Care Commission was established. The main focus of Vicky’s role at this time is in establishing the commissioning cycle for Dumfries & Galloway including the development of a suite of documents that form the Integration Joint Board’s strategic plan for Health and Social Care and leading in performance management for the Partnership.

Members of the network can find contact details for all the other members in our secure area, using their dropbox account.

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