The Health & Social Care Benchmarking Network

Realising Improvement in Health and Care in Scotland


Dr Emma Miller



HSCBN, University of Edinburgh

Emma is a senior research associate at the University of Strathclyde.  She has a well established record of working between research, policy and practice on the themes of person-centred and personal outcomes focused practice.  Emma was one of the academic leads on the Meaningful and Measurable project, which progressed understanding of the collection and use of personal outcomes data. Emma’s background was in social work practice in North Lanarkshire until she went back to university to study for a PhD, which she obtained in 2004.
Emma has been linked to the HSCBN at various points since its inception in 2009 and is keen to keep progressing the use of qualitative data and personal outcomes data in diverse service settings.


Lisa Urquhart


Research Administrator

HSCBN, University of Edinburgh

Tel: +44(0) TBC

MA (Hons), Green Belt Practitioner, APMP Practitioner 

Lisa has a background in financial services, working in roles such as business support, project management and continuous improvement. She brings skills in communications, event management and business administration to the Network and looks after HSCBN HQ.

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